1. Can FatewithFortune be delivered to my country?

Don’t worry. We can deliver to almost all countries in the world. Meanwhile, we are constantly striving to expand our delivery coverage to more countries.

2. What is the shipping cost?

Free delivery service is available for orders over $88. If you choose to bear the shipping cost yourself, the charge will be $22.

PS. During the sales season, we offer a free nationwide delivery promotion for the entire site. Please stay tuned!

Note:

“Free shipping is available for orders over $88. This offer is only applicable to regular-priced items and does not apply to free products. The shipping cost for free items cannot be deducted.”
The shipping fee is calculated at the checkout stage and varies depending on the weight of the product and your delivery location. We strive to ensure reasonable shipping costs. However, we are subject to our transportation company’s policies. Therefore, even for free products, a shipping fee will still be charged.
I hope my explanation can be helpful to you. If you have any other questions, please feel free to let us know at any time.

3. How long will it take for my order to arrive?

Total delivery time = Processing time + Delivery time
(Excluding customs delays, weekends, holidays and any unforeseen circumstances)

delivery time

  • Order processing: 2-5 working days.
  • Delivery time by courier: 8-10 working days.
  • Standard delivery time: 10-15 working days.

Delivery information is incorrect.

  • If you have entered an incorrect delivery address or contact information, please contact our customer service within 2 hours.
  • Please note that the customer is responsible for entering their correct delivery address. Once the package has been processed and delivered, we are unable to redirect to another delivery address.
  • Contact us via info@fatewithfortune.com

4. How can I track my order?

Once your order is dispatched, we will send you an email containing the relevant information. After that, you will be able to click: Track My Order to track the status of the shipment.
If the above page does not work, please check on the page: https://t.17track.net/en#nums (We need to set up our own tracking system. Ask Xiao Zheng about it. If it takes time, don’t include this point).

5. What if the package doesn't arrive?

If you haven’t received your package 60 days after shipping, please contact us at info@fatewithfortun.com, and we will process a refund for you.